Block Destroy Support

Last updated: July 27, 2026

1. About Block Destroy

Block Destroy is an offline block puzzle game for Android.

This page covers the questions we get most often. If none of it helps, email us — a real person reads it.

The most common things players run into, and what to do about them:

A shape won't move — dimmed shapes are the ones that do not fit anywhere on the current board. Try a different shape, or use Shuffle, Break, or Hint.
Prefer tapping to dragging — tap a shape in the tray, then tap a highlighted cell on the board to place it.
An ad didn't grant a helper — the helper is granted only when the ad reports completion. An ad that is skipped, closed early, or interrupted grants nothing. No score or board progress is ever removed when this happens.
Restore a run — go to the home screen and choose Resume. Starting a new run permanently replaces the current board, so use Resume if you want the old one back.
No sound — check the in-game speaker control, then check your device's media volume.
Reset local data — clear the app's storage in Android settings, or reinstall the app. This removes the active run and your local scores.

Email techsnaxx@gmail.com and we will get back to you within 2–3 business days.

It helps to include your device model, your Android version, and what you were doing when the problem happened.

Please never send passwords or payment details. We will never ask you for them, and you do not need an account to play.